Covid-19 Procedures for Patients and Clients
COVID-19 Clinic Protocols for Patients
What to expect at West Coast Kinesiology and Physio
NOTE: The following guidelines for our clinic are based on the recommendations from the BC Centre for Disease control, specifically for Community Based Allied Health providers treating in clinic settings.
During COVID19 – we are waiving our cancellation fees for illnesses or health related concerns, so please give us a call and stay home if you are feeling unwell. We plan to do the same!
- PREPARATION
- Check out the BC Health Authority – COVID 19 Self Assessment Tool We will be using this tool to screen you at the clinic when you arrive. We encourage you to use it yourself prior to arrival, just in case. There is an app for your phone!
- We are encouraging tap credit card payments and emailed receipts.
- Leave all family members at home. The only reason you should arrive with someone else is if you require a caregiver, an interpreter, or are a minor (under 16) and require a parent/guardian. They will be required to wear a mask.
- Masks are now optional
- Bring your “gym strip” if applicable – a change of clothes appropriate for your appointment and injury (shorts, tank top or t-shirt, sports bra).
- Leave all non-essential personal items at home or in your office. Arrive only with what you need for your appointment. Once you are in the clinic and hand-sanitized, you will not be able to use your smart-phone or other pocketed items.
- We have hand sanitizer when you enter the clinic and we ask you refrain from touching your face!
- WHEN YOU ARRIVE
- Hand sanitizer will be available to you at the front door of the clinic. If you prefer to wash your hands when you arrive, a hand washing station is available just down the hall from the clinic. And remember, please refrain from touch your face.
If you are sick, you will not be granted access to the clinic and will be asked to go reschedule your appointment until you are not sick and symptom-free.
You will not be able to attend your appointment until you have been cleared for COVID 19 if you have symptoms.
- WHAT TO EXPECT OF US
- We will be doing regular cleaning and disinfecting of all high touch points throughout the day. All direct patient care areas will be disinfected between each patient.
